Support
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Support

We are behind you every step of the way!

As a franchisee you can expect that we will be beside you throughout the process, demonstrating that a franchisee/franchisor relationship can embody teamwork through all stages- from construction and pre-opening through ongoing operations and support. 

Franchise Relations 

As a new franchisee, the Director of Franchise Relations will be your central point of contact. The Director of Franchise Relations will guide you through the Franchise Execution Package to ensure a seamless transition between each phase of your My Place Hotel—from development, through construction, and into operations—as well as facilitate all communications and schedules between you and every department of the brand. 

Sales and Marketing

The My Place Hotel Sales and Marketing Street Team is a focused group of individuals on the street every day developing new relationships and driving contract room sales for all My Place Hotel franchisees. Their implementation in each new My Place niche market begins well before the doors open, and truly never ends. The mission is sales, the goal is productive long term relationships with franchisees, operations and guests alike.

Construction & Prototype Management:

Our Construction & Prototype Management team is dedicated to maintaining the quality and consistency of every My Place hotel. Through continuous reviews of plans, prototypical materials, and best practices identified in constructing a My Place Hotel, our team is able to provide exceptional support to our franchisee’s. Beginning with a review of your plans, our knowledgeable team is eager to provide you guidance in building your hotel with on and off site inspections and ongoing support throughout the construction phase of your hotel.

Franchise Operations:

With 40+ years in the hospitality industry, My Place understands hotel operations.  We offer an integrated system of expertise, tools, and resources to help you and your staff understand hotel operations and brand standards, all while providing the guest an exceptional experience.

Our highly qualified support teams offer their expertise and training to give you the foundation to operating an efficient My Place hotel with knowledgeable staff.

The My Place training platform was developed to enhance leadership through the sharing of knowledge, skills and practical application

Quality Assurance:

The Quality Assurance department protect the owner’s investment while maintaining product excellence across the chain. A member of the Quality Assurance department is onsite visiting each hotel  four times annually  to provide guidance and support to franchisee’s and hotels operations, and ensure each property meets the highest standard of quality and service that My Place guests have come to expect.
 

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Support

As a franchisee you can expect that we will be beside you throughout the process Click here for more information on support.

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Support