Drone shot of My Place Hotel at night with blue and orange sunset in the background.

Stay Rewarded Terms & Conditions

MY PLACE HOTELS

STAY REWARDED LOYALTY PROGRAM

Last Updated: January 12, 2026

1. PROGRAM OVERVIEW

These Stay Rewarded^® Loyalty Program Terms (the “Program Terms”) apply to participants in the Stay Rewarded^®Loyalty Program (the “Program”) operated by My Place Hotels LLC’ and its affiliates (collectively, “My Place Hotels,” “we,” “us” or “our”) by which such participants (“Member(s)” or “you,” or “your”) can earn Stay Rewarded Points, which are redeemable for e-gift cards and other items that may be offered from time to time.

These Program Terms incorporate and are subject to My Place Hotels’ online Terms of Use (the “General Terms”). In the event of any conflict between the provisions in these Program Terms and the General Terms, these Program Terms shall control. Notwithstanding the foregoing, the Parties agree that the Dispute Resolution provisions in the General Terms shall control over any disputes arising out of these Program Terms.

Members earn Points during Qualified Nights and Pet Fees at Participating Properties subject to these Reward Program Terms. When sufficient Points are accrued, they may be redeemed by Member. All aspects of the Program are governed by the most recent published version of these Reward Program Terms. By enrolling and participating in the Program, Member agrees to the Terms, rules and regulations, policies, and procedures of the Program. Each Member is responsible for remaining knowledgeable about these Reward Program Terms.

2. Definitions

“Account Activity” is defined as Member earning Points from a Qualified Night, pet fees or a Redemption of points.

“Bonus Points” are Points in excess of those ordinarily earned that may occasionally be offered in conjunction with a special promotion.

“Participating Property” means any My Place Hotels which participates in the Program and which awards Points to Members for Qualified Nights and pet fees.

“Partner” means any business with which My Place Hotels associates in order to provide Members with Rewards.

“Points” are the currency of the Program, but they have no value outside of the Program

“Qualified Night” means any paid room night at a Participating Property booked directly with the Participating Property, via Sponsor’s reservation line at 1-855- 200-5685, via www.myplacehotels.com at a Qualified Rate.

“Qualified Rate” means any paid room night that is not contracted through a third party, such as CLC or CLS, or via a third party online channel, such as Booking.com or Expedia.

“Redeem” or “Redeemed” means to spend, cash-in, or surrender Points in exchange for a Reward.

“Pet Fees” are any paid non-refundable payment for the privilege of having a pet in your room.

“Reward” or “Rewarded” refers to the benefit (including e-gift cards and any other items that may be offered from time to time) Member receives by redeeming their Points.

“Stay” means one or more consecutive nights in one room at the same My Place Hotels, even if intermittent check-in/check-out events occur.

3. Joining the Program

Membership in the Program is free. Any natural person who is at least 18 years of age and not prohibited by law from doing so my join the Program. Members may join by registering at a participating My Place Hotels property, registering online at www.myplacehotels.com, calling 855-200-5685, or through any other means made available. Participation in the Program and/or the awarding and redemption of Points is void where prohibited by law.

Each Member may maintain only one membership account. Corporations, groups, and/or associated entities may not enroll in the Program, nor collect or pool Points for multiple travelers into a single account.

If Member earns Points during the course of his/her employment, it is Member’s responsibility to comply with his/her employer’s policy concerning travel programs. A valid email address is required to sign up for the Program and will be used by My Place Hotels and Partners for transactional and marketing communications related to the Program.

Members agree that the awarding and use of all Points are subject to the terms, conditions, exclusions, and limitations of the Program and that My Place Hotels has the sole and exclusive authority and responsibility for operating, modifying, terminating, and establishing the Terms applicable to the Program. My Place Hotels shall have no responsibility to Members for, and has no obligation to notify Members of, any action, inaction, or decision taken by My Place Hotels in connection with the Program.

The receipt of benefits as Member may be subject to tax liability, and Members acknowledge that any tax liability, including disclosure, with respect to Membership in the Program is solely responsibility of Member.

4. Member Benefits

In addition to the opportunity to earn Points (see Section 7 below), each Member will receive a complimentary bottle of water upon check in, as well as early check in and late check out privileges, subject to availability.

5. CHANGES AND PROGRAM TERMINATION

My Place Hotels reserves the right to change or terminate these Reward Program Terms, in Sponsor’s sole discretion, at any time with or without notice to Members and without further liability or obligation, even if the changes retroactively affect the calculation or value of the Points accumulated. My Place Hotels may terminate the Program at any time by giving six months’ notice to Members, without further obligation to Member. Upon such termination, and regardless of the amount of time Member has participated in the Program, Member’s right to accumulate additional Points and claim rewards under the Program will be terminated and all accrued Points and Rewards in that Member’s account will be cancelled upon the earlier of (a) six months after termination of the Program is announced or (b) upon the natural expiration dates of the Points or Rewards. In the event that the Program is terminated, all unused Points and Rewards will be cancelled and void

6. Participating Hotel Policies

The Program does not govern or have authority to set or alter room rates or other charges, except as may be available through specific offers from time to time. This includes additional charges for room upgrades, additional guests occupying the same room, and any/all other conditions as set forth by specific properties and/or rate plans.

7. Earning Points

Points are earned for Qualified Nights and pet fees at Participating Properties. Members earn ten (10) Points per whole dollar spent on Qualified Nights and pet fees. Incidental expenses including but not limited to taxes, My Store purchases, and phone calls do not earn Points. Points may be earned for up to two (2) rooms booked under the same reservation; Member’s name must appear on the reservation for both booked rooms and Member must be a registered guest for the duration of the Stay.

Members will not earn Points for any Stay that does not include Member’s name and email address on the reservation and for which Member is not the registered guest. If two or more Members share a guestroom, only one Member will be awarded Points for that Stay. Members are encouraged to provide the email address associated with their Member account for all reservations to ensure the accrual of Points. Points may not be earned for a Qualified Night or pet fees if Member fails to provide his/her email address at the time of booking or upon the initiation of his/her Stay.

A new Member can automatically earn Points on Qualified Nights at Participating Hotels that occur within 30 days before Member's enrollment date as long as the information provided at the time of enrollment matches the information included in such Qualified Night’s reservation information. Points will not be earned for any Qualified Nights or pet fees that were completed prior to the starting date of the Program.

Each Member is responsible for verifying that Points are properly credited to Member’s account. Any claim for Points not properly credited must be received by My Place Hotels via the My Place Stay Rewarded website or by calling the My Place Stay Rewarded® team at the number provided with supporting documentation within six (6) months of the date of the claimed accrual of such Points.

If a Participating Property requires a credit card for a reservation, Member does not check in, and the Participating Property charges Member’s credit card for the first night of the no-show at the applicable rate, such night will be deemed a Qualified Night and Member will receive Points for such night as if Member had stayed; however, Member will not receive any Bonus Points offered in connection with any promotion that may be available at the time of the Stay. In the event that any Points are erroneously posted to Member’s account, My Place Hotels will have them removed from Member’s account.

Points have no cash value and cannot be transferred after Member’s life, by operation of law or otherwise. Accumulation of Points does not entitle Members to any vested rights with respect to any Rewards or the Program. The only right Member acquires in Points is the opportunity to Redeem them in accordance with these Terms.

If any Points are resold, distributed, or used for improper purposes as determined by My Place Hotels in its sole and absolute discretion, My Place Hotels may cancel, void, refuse to honor and/or confiscate such Points and pursue any and all other rights and remedies that may be available. Members agree to fully cooperate with all reasonable requests from My Place Hotels concerning any investigation or prosecution of anyone engaging in or suspected of engaging in abuse or fraud with respect to the Program.

8. Redeeming Points

Members may only redeem Points at official redemption sites created by Sponsor. Transfers of Points are expressly prohibited. Points have no fixed value and may not otherwise be sold, exchanged, bartered, brokered, transferred, purchased, auctioned, redeemed for cash, or given away. Any Points, certificates, or benefits which My Place Hotels deems to have been sold, transferred or assigned in violation of these Terms may be cancelled or confiscated. Redemption options are subject to change from time to time without notice in Sponsor’s sole discretion.

Points may be redeemed for Rewards online at www.myplacehotels.com. Only Member whose name is listed on the account may redeem Points from their respective account for Rewards.

My Place Hotels is not responsible, and assumes no liability, for changes or discontinuances of Rewards or the availability of such Rewards. My Place Hotels is not responsible for lost, stolen, or expired Rewards including but not limited to events of non-delivery due to incorrect or illegible email addresses and occurrences outside Sponsor’s control. Expired, lost, or stolen Rewards cannot be reissued. In the event a Reward is not used prior to expiration; it will not be re-issued nor will Points be credited back to Member’s account.

Rewards cannot be returned or exchanged. Rewards may be fulfilled electronically and will be supplied to the email address on the Reward redemption form. Points will be deducted from the member’s account at the time the redemption request is made.

Partners are neither affiliated with, nor are they sponsors of, the Program. Except to the extent otherwise required by law or specifically authorized by the individual retailers, Rewards are not redeemable for cash, cannot be returned for a cash refund, and will not be replaced if lost or stolen.

9. Expiration of points

All accrued Points in Member’s account will be cancelled or forfeited if Member has no Account Activity for a period of eighteen (18) consecutive months.

Except as may otherwise be required under applicable law, non-Redeemed Points will expire thirty-six (36) months after being posted to Member’s account, unless the Points are forfeited or cancelled earlier due to membership inactivity or otherwise in accordance with these Terms. When Points are Redeemed, My Place Hotels will Redeem the Points in the order in which they were earned.

10. Promotional Offers

In order to apprise Members of their membership status as well as new benefits that are available to Members of the Program, My Place Hotels may from time to time send Members certain Program information, including printed or email marketing materials, which will inform Members of special offers and products My Place Hotels believes would be of interest. Members may also receive marketing and advertising materials on behalf of, or from, third parties that have a strategic marketing relationship with the Program. By participating in the Program, Members consent to receiving these offers.

11. Termination of Membership

My Place Hotels reserves the right to cancel the membership of any Member who has violated the General Terms, these Reward Program Terms, or applicable law. In addition to discontinuance of Member’s participation in Program, My Place Hotels shall have the right to take appropriate administrative and/or legal action, as it deems appropriate in its sole discretion. Members may be disqualified for reasons that include, but are not limited to:

Member’s violation(s) of these Reward Program Terms.
Member’s misrepresentation of any information or any misuse of the Program.
Member’s violation of any national, regional, or local law or regulation in connection with the use of membership privileges.
Member’s failure to provide and maintain valid contact information.
Member’s failure to pay for hotel charges and/or any expenses incurred during Member’s Stay.
Member’s commission of fraud or abuse involving any portion of the Program, including but not limited to the abuse of corporate rates without authorization, any conduct that improperly impacts the accumulation of Points or Rewards, or abuses the redemption aspects of the Program (including the use of “bots” or other automated means of promotion entry).
Member maintaining more than one active account.
Member’s physical, verbal, or written abuse or harassment of hotel personnel or Sponsor’s personnel.
Abuse/misuse of any benefits or privileges provided by My Place Hotels or Participating Properties or use of such benefits or privileges in violation of the applicable Terms and Conditions from them, including but limited to the sale or barter of any Points or Rewards.
Member taking any other action or engaging in any other activities that are to the detriment of the Program or Sponsor, as determined by My Place Hotels in its sole discretion.

If My Place Hotels cancels Member’s membership, the cancellation will be effective immediately, by notice to Member at the contact information provided. My Place Hotels will not be responsible for failure to notify any Member of cancellation of Member’s account if Member has not provided My Place Hotels with valid contact information.

If Member’s membership rights are terminated by Sponsor, Member will lose all Points and benefits associated with the membership, and Member will no longer be able to earn or Redeem Points under the Program. If Member’s membership has been terminated by Sponsor, My Place Hotels reserves the right not to permit Member to re-enroll.

Membership in the Program, including Points, or any Rewards that may have been issued to Member, may be revoked or suspended at the sole discretion of My Place Hotels for any reason or no reason at all.

12. WARRANTIES AND INDEMNIFICATION

Members agree that the awarding and use of all Points are subject to the terms, conditions, exclusions, and limitations of the Program and that My Place Hotels has the sole and exclusive authority and responsibility for operating, modifying, terminating, and establishing the Terms and Conditions applicable to the Program. My Place Hotels shall have no responsibility to Members for, and has no obligation to notify Members of, any action, inaction, or decision taken by My Place Hotels in connection with the Program.

Each Member shall indemnify, defend and hold My Place Hotels and its affiliates, and their respective directors, officers, employees, contractors, partners, agents, successors and assigns, harmless from and against any and all losses, obligations, claims, damages, demands, liabilities, suits, actions, costs, fees and expenses whatsoever incurred, suffered or borne by or asserted against any such person in any way relating to, arising out of or resulting from (a) Member’s use of or participation in the Program, (b) Member’s performance or failure to perform hereunder, or (c) any breach by Member of these Reward Program Terms.

In no event shall My Place Hotels be liable for any special, indirect, incidental, or consequential damages suffered in connection with these Reward Program Terms howsoever caused and regardless of the form of cause of action, demand, or claim, whether based on contract or tort, including negligence, and even if such damages are foreseeable or My Place Hotels has been advised of the possibility of such damages.

By participating in the Program, each Member agrees to release, discharge, and hold harmless Sponsor, its advertising and promotion agencies, their respective parent companies, affiliates, subsidiaries, and their directors, officers, agents, and employees from all claims or damages arising out of any use or misuse of the Program by that Member. As Member of the Program, each Member agrees to comply with these Reward Program Terms, the applicable terms and conditions of Sponsor’s Partners, and all applicable laws, rules, and regulations. Each Member agrees that his/her participation in the Program is entirely at their own risk. If any Member objects to any of these Program Terms and Conditions, or any modifications thereof, or otherwise becomes dissatisfied with the Program, that Member’s only recourse is to terminate his/her membership. Each Member agrees that he/she is responsible for restricting access to and maintaining the confidentiality of their Member account’s password and membership card, if applicable. Members must promptly notify My Place Hotels if Member’s password or membership card has been stolen or compromised. Members agree that they will provide accurate information to My Place Hotels at all times and to promptly notify My Place Hotels of any change in Member’s information.

13. PROMOTIONAL OFFERS

In order to apprise Members of their membership status as well as new benefits that are available to Members of the Program, My Place Hotels may from time to time send Members certain Program information, including printed or e-mail marketing materials, which will inform Members of special offers and products My Place Hotels believes would be of interest. Members may also receive marketing and advertising materials on behalf of, or from, third parties that have a strategic marketing relationship with the Program. By participating in the Program, Members consent to receiving these offers.

14. PRIVACY

My Place Hotels maintains its own Privacy Policy which is applicable to Members’ participation in the Program, which My Place Hotels may update from time to time.

By participating in the Program, My Place Hotels may collect additional personal information or as described in Sponsor’s Privacy Policy. These Terms and Conditions supplement the Privacy Policy with respect to Sponsor’s use, sharing and processing of the personal information of Members. If You do not agree to these Reward Program Terms or Sponsor’s Privacy Policy, you must elect not to join and/or to withdraw from the Program.

In order to administer the Program, your personal information may be shared with the Sponsor’s Partners, franchisees, fulfillment houses, email service providers and mail houses and marketing companies providing services to such entities to further the purposes of the Program for their use pursuant to their privacy policies and practices.

By enrolling and remaining Member, Member consents also consent to the transfer of your information to hotels. We may also share your personal information with third parties for the purpose of updating and enhancing the quality of your communications from us, including statements, third party news, Member offers, and messages from Sponsor’s Partners. Members may also receive pre-arrival, reservation confirmation and post-Stay e-mails from us. You may change your preferences regarding the communications that you receive from us by contacting us in the manner described in Sponsor’s Privacy Policy and these Program Terms and Conditions.

15. CHANGES TO THE PROGRAM TERMS

We may modify these Program Terms from time to time. Your continued participation in the Program following the posting of changes will indicate your acceptance of the changes. Any notice required or permitted under these Reward Program Terms shall be immediately effective upon posting them on www.myplacehotels.com or any successor website for the Program. The Program Terms in effect at the time in question for the applicable participating partner travel Program will govern the redemption and transfer of Points or earnings in such Programs.

16. CONTACT US

You may direct any questions with respect to the Stay Rewarded® Program through the form on our “Contact Us” page or by calling the Stay Rewarded® team at 1-855-200-5685.

The Stay Rewarded® team is available from 8am-5pm Central Time, Monday-Friday, excluding certain United States holidays.